A forum dedicated to The Gaslight Anthem - Brian Fallon says: ''For consistent and up to the minute stuff, Dimestore Saints is a great place to check out and hang with some really nice people.''
 
PortalHomeCalendarFAQSearchMemberlistUsergroupsRegisterLog in

Share | 
 

 Hellgate Industries - Anyone else having problems?

View previous topic View next topic Go down 
AuthorMessage
Benno
Red In The Morning
Red In The Morning


Posts : 4
Join date : 2016-01-04

PostSubject: Hellgate Industries - Anyone else having problems?   Mon Jan 04, 2016 6:20 am

Hi everyone.
On December 1st I ordered a BF poster via Hellgate Industries.
After receiving the order confirmation I tried to contact them immediately 'cause it mentioned a wrong address.
I sent out multiple emails with the correct address but got no reply.
The parcel was shipped, arrived in Italy and was returned due to wrong address, obviously.
I'm still trying to contact anyone (or Ernie Parada directly) @Hellgate in order to have my parcel sent to the correct address as soon as they receive it back or at least to have a refund for the 75 bucks I paid.
Still, after one month I do not have my posters, nore my money, not even one reply.
Anyone else experienced the same problems with Hellgate? Could they be solved?
Any help to step out of this situation would be greatly appreciated.
Thank you in advance
Ben
Back to top Go down
Anya_TGA
The '59 Sound
The '59 Sound
avatar

Posts : 1304
Join date : 2013-07-14
Age : 25
Location : Luxembourg

PostSubject: Re: Hellgate Industries - Anyone else having problems?   Mon Jan 04, 2016 7:24 pm

I havent had such a problem...but maybe you can ask your money back and order it again or maybe you can call them, is there a phone number?
Back to top Go down
Benno
Red In The Morning
Red In The Morning


Posts : 4
Join date : 2016-01-04

PostSubject: Re: Hellgate Industries - Anyone else having problems?   Tue Jan 05, 2016 5:11 am

ernie from HG got back to me yesterday, finally. Perhaps there was an unexpected problem in our communication. We're looking for the best way to solve this unfortunate case. Until then, i won't complain any longer
Back to top Go down
Sponsored content




PostSubject: Re: Hellgate Industries - Anyone else having problems?   

Back to top Go down
 
Hellgate Industries - Anyone else having problems?
View previous topic View next topic Back to top 
Page 1 of 1
 Similar topics
-
» Bank of England warns of problems
» Moltke's tactical problems
» Has 'the Right to Buy' and lack of rent controls caused most of the UK's housing problems?
» Forum causing problems to access to webmail personalized
» Some problems with News Gadgets

Permissions in this forum:You cannot reply to topics in this forum
DimeStoreSaints.com :: Side Projects & Earlier Bands :: Brian Fallon solo ('Painkillers' onwards)-
Jump to: